Legal
Delete your Owl Reward data
J K T Company Limited ("we") provides the Owl Reward app and the Owlvyra business web applications. This page explains how to ask us to delete your account and personal data. You do not need to be signed in to read these instructions.
Last updated: 27 September 2026
How to request deletion
To delete your Owl Reward account and the personal data tied to it, follow these steps:
- From the email address registered on your Owl Reward account, email contact@jkt.com.mm with the subject Delete my Owl Reward account.
- In the message, include the email address on the account and your display name, if you use one, so we can find the right account.
- We confirm that we received the request, then complete the deletion within 30 days. We may email you if we need to confirm it is you.
- After deletion you cannot sign in. Points, stamps and unused vouchers on that account are removed and cannot be restored.
You can also call +959 9777-47-333 and ask for account deletion. We still need the email address on the account so we delete the correct one.
What we delete
When we delete an Owl Reward account, we delete:
- Your account email address, display name and profile photo.
- Reward activity tied to the account: points, stamps, vouchers, redemptions and tier.
- Messages you sent our support team about that account, except where we must keep a record.
What we keep, and for how long
Some information is kept after the account is deleted:
- Records we must keep for legal, tax and fraud-prevention reasons, for up to 3 years after deletion.
- Server logs, which are purged after 90 days.
- De-identified statistics that cannot be used to identify you.
This matches our privacy policy.
Owlvyra ERP accounts
Staff accounts in the Owlvyra business web applications are created by a business administrator. To remove a staff account, ask that administrator, or email contact@jkt.com.mm from the email on the account. Business records your company entered (customers, suppliers, items and transactions) remain that business's data.
Children
If you believe a child under 13 has given us personal information, email contact@jkt.com.mm and we will delete it.
Contact
J K T Company Limited
Padonmar Street, No. B-6, Ward No. 24, Thingangyun Township, Yangon, Yangon Region, 11072, Myanmar
contact@jkt.com.mm · +959 9777-47-333
See also our privacy policy and terms & conditions.